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1. CONTRACT OF HIRE. The
contract of hire shall be between the Holidaymaker and the Property
Owner and subject to the Conditions of Hire. The contract of hire
is not effective until written confirmation of the booking is dispatched
to the holidaymaker.
2. PRICES. All rents are quoted per property per
week - we reserve the right to amend prices without notice.
3. BOOKING A HOLIDAY. Provisional bookings may
be made by email, telephone or post and must be followed by receipt
of booking form and deposit in our office within three days. For
all bookings a deposit of 30% of total rental is required and until
this deposit is received any reservation made is provisional and
may be varied or cancelled without notice. Please make cheques payable
to SWANSEA VALLEY HOLIDAY COTTAGES. Upon payment of the deposit
and subject to acceptance of the booking, written confirmation of
the booking will be despatched to you and you will become liable
for the balance of the rental on arrival at the holiday cottage.vUpon
payment of the deposit and subject to acceptance of the booking
the hirer becomes liable for the balance of the rental. The balance
of the rental is due on arrival at the property. No reminder is
normally issued. We reserve the right to re-let the property if
no payment is received on arrival.
4. UNDER 18's. Bookings will not be accepted from
persons under the age of 18. We reserve the right to refuse bookings
solely at our discretion.
5. PETS
(i) Bwthyn Y Saer & Ty Cerbyd. Pets are allowed by arrangement
only and at an extra charge of £15.00 per pet per week. We
ask you to keep pets under strict control. They should not be allowed
in the bedrooms or on the furniture, must not be left unattended
in the cottage and must sleep on bedding provided by the holidaymaker.
Holidaymakers are liable for any damage caused by pets and are asked
to remove all evidence of their pets (e.g. dog hairs) before departure.
(ii) Hafod Y Wennol & Y Stabl. Pets are not allowed.
6. NUMBER OF PERSONS. The number of persons using
the holiday property is not to exceed the maximum number stated
in the brochure, unless prior agreement has been reached. The holidaymaker
shall not part with possession of the property or sub-let or share
it, except with members of the party shown on the booking form.
We reserve the right to refuse entry to a property if the maximum
number is exceeded.
7. CHILDREN. The holiday cottages are situated
on a working farm next to a river. Children must be kept under close
supervision at all times and kept away from farm machinery and farm
buildings.
8. SMOKING. No smoking is allowed in any of our
properties.
9. LINEN, COTS & HIGH CHAIRS. All properties
will be furnished and equipped for the number of people stated on
the booking form. Sheets, towels and other linen are provided free
of charge. Cots (supplied with mattresses but without blankets)
and high chairs are available on request and are provided free of
charge.
10. ELECTRICITY AND HEATING. There is no additional
charge for electricity and central heating.
11. AVAILABILITY. If the property is unavailable
on the day stated due to circumstances beyond our control all monies
paid will be repaid without question. Every endeavour will be made
to find a similar property, but no further liability will fall upon
ourselves.
12. COMPLAINTS. If the holidaymaker is not satisfied
with the accommodation provided he or she should contact the property
owner during the holiday. Complaints cannot be accepted if made
after the holiday. We shall take every step to ensure that complaints
are dealt with speedily. We ask you to confirm all complaints in
writing.
13. BROCHURE INFORMATION. The property owner cannot
be held responsible for changes which happen after the brochure
is published. We have done our best to ensure that the information
given in the brochure is accurate.
14. CANCELLATION. In the case of cancellation
we will return your rental payment in full, less your deposit of
30% of the full rent. If we are able to re-let the property on your
behalf, we will return your rental payment in full (including deposit),
less an administration charge of 10% of the full rent. If cancellation
is accompanied by a doctor's certificate, a full refund will be
given.
15. SECURITY. We cannot guarantee the security
of your vehicles or personal possessions whilst within the curtilage
of the property and we cannot be held liable for loss or damage
thereto, from any cause whatsoever.
16. ACCESS. The property owner or his/her representative
shall be allowed access to the property at any reasonable time during
your stay.
17. CARE OF PROPERTY. A condition of acceptance
of any booking is that the holidaymaker will take good care of the
property and its contents. Holidaymakers will be liable for breakages
caused during their occupation, and will be expected to leave the
property (particularly kitchen utensils and applicances) clean and
tidy. Extra cleaning will be charged for.
18. KEYS. Keys may be collected from the main
farmhouse at any time after 2.30 pm on the day of arrival unless
notified to the contrary by the property owner. They MUST be returned
to the main farmhouse before 10.30 am on the day of departure. The
holiday cottages will be available by 2.30 pm on the day of arrival.
You are requested to vacate the property by 10.00 am on the day
of departure.
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